Responsible AI
Automation with a clear human decision point
Reliable systems define what software may prepare, what evidence a person sees, and which actions cannot happen without approval.
The approval policy
May be automatic
- Calculations and comparisons
- Research across approved records
- Suggested classifications
- Summaries and complete drafts
- Detection of missing or conflicting information
Requires a responsible person’s approval
- Sending a message
- Submitting a form
- Scheduling or changing an event
- Creating, changing, or deleting a record
- Initiating a bank or card payment
Controls built for the real workflow
Approval is only useful when the reviewer can see the proposed action, its destination, the source information, and any uncertainty. A system should preserve an audit trail, stop when required information is missing, and make exceptions more visible instead of hiding them.
Zonca AI Consulting is Andrea Zonca’s private consulting service. It is independent from and not endorsed by the University of California San Diego.